Shipping & Returns
Shipping Time
We want to get your order to you as quickly as we can. If your items are in stock, it takes 2-3 business days to process your order. Delivery takes an additional 1-2 business days.
During peak holiday seasons (Mother's Day & Christmas) shipping can take an additional 1-2 business days.
Online returns
If you are not completely satisfied with your purchase, you can return your item within 30 days from the date of purchase.
Please follow the instructions below to return your item.
- If you have received damaged or defective merchandise, or need to make an exchange, please call 636-467-2915 or send us an e-mail at thestamppadonline@gmail.com prior to returning the item.
- The invoice must accompany the item(s) being returned in order to ensure the full purchase price is refunded.
- Open and/or used merchandise cannot be returned.
- Shipping and handling charges will not be credited unless the reason for the return is our error.
- You will receive a refund for the purchase price and applicable sales tax. Credit will be issued to you in the form of Store Credit.
- All exchange orders are processed separately as a new order.
- Please allow up to ten days for your return to be processed and credit issued.
In-store returns
Within 30 days of purchase, items can be returned or exchanged to our Store located at 6062 Front Street, Kimmswick, Missouri. You must have the original receipt with you at the time of return. We will gladly exchange the merchandise and/or give you store credit for the amount of your order.
Problem with your item?
If you received damaged, broken or defective merchandise, please contact us at 636-467-2915, Tuesday – Saturday, 10:30 am–5:00 pm and Sunday, 12:00 pm-5:00 pm Central Time before returning it. You may also email us at thestamppadonline@gmail.com
